Remote Services Support Officer

About Kimberley Aboriginal Medical Services

Kimberley Aboriginal Medical Services Ltd (KAMS) is a regional Aboriginal Community Controlled Health Service dedicated to advocating for and supporting a network of member services across the Kimberley region of Western Australia. Established in 1986, KAMS serves as a collective voice for Aboriginal health, delivering comprehensive health programs and services to local communities.

Our mission is to ensure culturally appropriate healthcare is accessible to all Aboriginal people in the region, while our vision focuses on improving health outcomes and promoting community well-being through strong advocacy and support for member services.

Position Overview

The Remote Services Support Officer will be based in Broome. This role plays a crucial role in providing administrative assistance to the Remote Services team and other key personnel. This position requires effective communication and interaction with both internal and external clients, particularly relating to queries from remote health clinics in Beagle Bay, Bidyadanga, Balgo, Billiluna, and Mulan.

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Key Responsibilities

• Deliver high-quality administrative support to the Remote Services Team and Executive Manager.
• Coordinate charter flights for remote health services and manage logistics for freight transportation.
• Act as a primary contact for ISO Airfare Reimbursement claims, ensuring accuracy and compliance.
• Provide secretarial support for monthly team meetings, including agenda development and minute-taking.
• Facilitate new staff inductions, coordinating travel, training, and necessary resources.
• Manage the distribution of correspondence and packages for the Remote Services team.
• Engage in professional development and contribute to quality improvement efforts within the team.

Candidate Profile

We are seeking a proactive and detail-oriented individual with strong administrative skills and a commitment to supporting Aboriginal health initiatives.

• Demonstrated experience in administrative support at a senior level.
• Excellent written and verbal communication skills with the ability to negotiate and build relationships.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Ability to work independently and prioritise tasks effectively.
• Respect for Aboriginal culture and a client-focused approach.
• Willingness to travel as required and possess a current “C” Class licence and National Police clearance.

Experience with Aboriginal Community Controlled Health Services and working in health facilities will be advantageous.

Salary & Benefits

The salary for this position is $76,101 per annum pro rata, complemented by additional benefits including:
• Accommodation Allowance of $7,800 per annum pro rata
• District Allowance of $2,920 (single) or $5,840 (double) per annum pro rata
• Annual Airfare of $1,285 (after 12 months of service) per annum pro rata
• Electricity Allowance of $1,440 per annum pro rata

If you are passionate about contributing to the health and well-being of Aboriginal communities and possess the necessary skills and experience, we invite you to apply for the Remote Services Support Officer position at KAMS. Join us in making a meaningful impact in the Kimberley region!